{"id":302,"date":"2025-12-04T05:20:40","date_gmt":"2025-12-04T05:20:40","guid":{"rendered":"https:\/\/pawdeli.com\/terms-and-conditions\/"},"modified":"2025-12-07T14:28:43","modified_gmt":"2025-12-07T14:28:43","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/pawdeli.com\/en\/terms-and-conditions\/","title":{"rendered":"TERMS AND CONDITIONS"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"302\" class=\"elementor elementor-302 elementor-292\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1324cf0e e-flex e-con-boxed e-con e-parent\" data-id=\"1324cf0e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-20b71123 elementor-widget elementor-widget-spacer\" data-id=\"20b71123\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4fb5ad11 e-flex e-con-boxed e-con e-child\" data-id=\"4fb5ad11\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-10d65170 elementor-widget elementor-widget-heading\" data-id=\"10d65170\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">TERMS AND CONDITIONS<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6e705250 elementor-widget elementor-widget-html\" data-id=\"6e705250\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<!DOCTYPE html>\r\n<html lang=\"en\">\r\n<head>\r\n    <meta charset=\"UTF-8\">\r\n    <meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\">\r\n    <title>PAWDELI Terms and Conditions<\/title>\r\n    <style>\r\n        \/* Bi\u1ebfn m\u00e0u PAWDELI - CHU\u1ea8N \u0110\u00c3 L\u01afU TR\u1eee *\/\r\n        :root {\r\n            --color-pink-primary: #F7CAC9; \/* H\u1ed3ng nh\u1ea1t *\/\r\n            --color-pink-accent: #E57373; \/* H\u1ed3ng \u0111\u1eadm\/\u0110\u1ecf *\/\r\n            --color-orange-light: #FFDAC1; \/* Cam \u0111\u00e0o *\/\r\n            --color-yellow-light: #FEEEDD; \/* V\u00e0ng nh\u1ea1t *\/\r\n            --color-text-dark: #333333;\r\n        }\r\n\r\n        body {\r\n            margin: 0;\r\n            background-color: var(--color-yellow-light); \/* N\u1ec1n v\u00e0ng nh\u1ea1t t\u1ed5ng th\u1ec3 *\/\r\n            color: var(--color-text-dark);\r\n            line-height: 1.6;\r\n            \/* S\u1ebd k\u1ebf th\u1eeba font-family c\u1ee7a theme *\/\r\n        }\r\n\r\n        .pawdeli-content-wrapper {\r\n            margin: 0 auto;\r\n            padding: 10px; \/* Padding 10px theo style cu\u1ed1i c\u00f9ng *\/\r\n            border-radius: 20px;\r\n        }\r\n\r\n        h2 {\r\n            font-size: 2em;\r\n            color: var(--color-pink-accent); \/* H\u1ed3ng \u0111\u1eadm cho ti\u00eau \u0111\u1ec1 l\u1edbn *\/\r\n            padding-bottom: 10px;\r\n            margin-bottom: 30px;\r\n            text-transform: uppercase;\r\n        }\r\n\r\n        h3 {\r\n            font-size: 1.4em;\r\n            color: var(--color-text-dark);\r\n            border-left: 5px solid var(--color-orange-light); \/* \u0110i\u1ec3m nh\u1ea5n Cam \u0111\u00e0o *\/\r\n            padding-left: 10px;\r\n            margin-top: 35px;\r\n            margin-bottom: 15px;\r\n        }\r\n\r\n        h4 { \r\n            font-size: 1.2em;\r\n            color: var(--color-text-dark);\r\n            margin-top: 20px;\r\n            margin-bottom: 10px;\r\n        }\r\n\r\n\/* Danh s\u00e1ch (List) v\u1edbi g\u1ea1ch \u0111\u1ea7u d\u00f2ng tr\u00f2n d\u1ec5 th\u01b0\u01a1ng \u2013 ch\u1ec9 b\u00ean trong n\u1ed9i dung Pawdeli *\/\r\n.pawdeli-content-wrapper ul {\r\n  list-style: none;\r\n  padding-left: 20px;\r\n}\r\n\r\n.pawdeli-content-wrapper ul li {\r\n  margin-bottom: 10px;\r\n  padding-left: 15px;\r\n  position: relative;\r\n}\r\n\r\n.pawdeli-content-wrapper ul li::before {\r\n  content: '\u2022';\r\n  color: var(--color-pink-accent);\r\n  font-weight: bold;\r\n  display: inline-block;\r\n  width: 1em;\r\n  margin-left: -1em;\r\n}\r\n        \r\n        \/* Ch\u1ec9nh style cho ul l\u1ed3ng nhau *\/\r\n        ul ul {\r\n            padding-left: 10px;\r\n        }\r\n        ul ul li:before {\r\n            content: '-';\r\n            color: var(--color-orange-light);\r\n        }\r\n\r\n        \/* Kh\u1ed1i th\u00f4ng b\u00e1o (Notice Box) *\/\r\n        .pawdeli-notice-box {\r\n            background-color: var(--color-pink-primary); \/* H\u1ed3ng nh\u1ea1t l\u00e0m n\u1ec1n n\u1ed5i b\u1eadt *\/\r\n            border: 2px dashed var(--color-pink-accent); \/* \u0110\u01b0\u1eddng vi\u1ec1n \u0111\u1ee9t n\u00e9t H\u1ed3ng \u0111\u1eadm *\/\r\n            border-radius: 12px;\r\n            padding: 25px;\r\n            margin: 25px 0;\r\n            color: var(--color-text-dark);\r\n        }\r\n\r\n        .pawdeli-notice-title {\r\n            color: var(--color-pink-accent); \/* M\u00e0u ch\u1eef H\u1ed3ng \u0111\u1eadm cho ti\u00eau \u0111\u1ec1 box *\/\r\n            font-weight: 700;\r\n            text-transform: uppercase;\r\n            display: block;\r\n            margin-bottom: 10px;\r\n            font-size: 1.2em;\r\n        }\r\n        \r\n        \/* \u0110\u01b0\u1eddng ph\u00e2n c\u00e1ch *\/\r\n        .pawdeli-divider {\r\n            border: 0;\r\n            border-top: 2px dashed var(--color-orange-light); \/* \u0110\u01b0\u1eddng \u0111\u1ee9t n\u00e9t Cam \u0111\u00e0o *\/\r\n            margin: 40px 0;\r\n        }\r\n\r\n        \/* Li\u00ean k\u1ebft *\/\r\n        .pawdeli-contact-link {\r\n            color: var(--color-pink-accent);\r\n            font-weight: bold;\r\n            text-decoration: none;\r\n        }\r\n        \r\n        .pawdeli-contact-link:hover {\r\n            text-decoration: underline;\r\n        }\r\n\r\n        \/* Style cho li\u00ean k\u1ebft trong ph\u1ea7n V. Th\u00f4ng Tin Li\u00ean H\u1ec7 *\/\r\n        .pawdeli-contact-link-end {\r\n            color: var(--color-pink-accent);\r\n            font-weight: bold;\r\n            text-decoration: none;\r\n        }\r\n\r\n    <\/style>\r\n<\/head>\r\n<body>\r\n\r\n<div class=\"pawdeli-content-wrapper\">\r\n\r\n    <p>Welcome to the <strong>PAWDELI<\/strong> website. Please read the Terms and Conditions below carefully before accessing, using, or ordering on our website. Your use of services at PAWDELI means that you have read, understood, and agreed to comply with these terms.<\/p>\r\n     \r\n    <p><em>*We reserve the right to update these terms. The latest version will be effective immediately upon posting. You are recommended to check this page regularly for new information.<\/em><\/p>\r\n\r\n    <div class=\"pawdeli-divider\"><\/div>\r\n\r\n    <h3>I. Online Purchasing Terms<\/h3>\r\n     \r\n    <p>Customers participating in transactions must have full civil act capacity according to the provisions of Vietnamese law.<\/p>\r\n     \r\n    <ul>\r\n        <li><strong>Ordering process:<\/strong> Customers select products, quantity, fill in recipient information (name, delivery address, phone number), and choose a payment method.<\/li>\r\n        <li><strong>Order confirmation:<\/strong> Orders are considered confirmed only when PAWDELI sends a notification via Email\/SMS. Within 24 hours, if there are errors, we will contact you to resolve them.<\/li>\r\n    <\/ul>\r\n\r\n    <div class=\"pawdeli-notice-box\">\r\n        <span class=\"pawdeli-notice-title\">\u26a0\ufe0f NOTE ON ORDER CANCELLATION<\/span>\r\n        <ul style=\"margin-bottom: 0;\">\r\n            <li>Customers have the right to cancel the order <strong>before<\/strong> PAWDELI proceeds to pack and hand it over to the shipping unit. Please contact the Hotline immediately.<\/li>\r\n            <li>After the order has been handed over to the shipping unit, order cancellation will be considered according to the <strong>Return and Refund Policy<\/strong>.<\/li>\r\n        <\/ul>\r\n    <\/div>\r\n\r\n    <div class=\"pawdeli-divider\"><\/div>\r\n\r\n    <h3>II. Price and Product Information<\/h3>\r\n     \r\n    <p><strong>Listed price:<\/strong> Product prices on the website are final prices including VAT (if any) and excluding shipping fees.<\/p>\r\n     \r\n    <p><strong>Product description:<\/strong> PAWDELI commits to providing the most accurate information possible. However, actual colors may differ slightly due to screen display.<\/p>\r\n     \r\n    <div class=\"pawdeli-notice-box\">\r\n        <span class=\"pawdeli-notice-title\">\ud83c\udff7\ufe0f CASE OF PRICING ERRORS<\/span>\r\n        <p style=\"margin-bottom: 0;\">In case of technical errors displaying incorrect prices, PAWDELI will notify you for adjustment. If the customer does not agree with the new price, we will cancel the order and <strong>refund 100% of the amount<\/strong> the customer has paid (if any).<\/p>\r\n    <\/div>\r\n\r\n    <div class=\"pawdeli-divider\"><\/div>\r\n\r\n    <h3>III. Rights and Obligations of Customers<\/h3>\r\n     \r\n    <p><strong>Rights:<\/strong><\/p>\r\n    <ul>\r\n        <li>To purchase goods of correct quality and listed price.<\/li>\r\n        <li>To have the right to request verification and correction of personal information.<\/li>\r\n        <li>To be guaranteed rights regarding Returns and Refunds.<\/li>\r\n    <\/ul>\r\n\r\n    <p><strong>Obligations:<\/strong><\/p>\r\n    <ul>\r\n        <li>Provide accurate delivery information.<\/li>\r\n        <li>Pay the full order value.<\/li>\r\n    <\/ul>\r\n\r\n    <div style=\"margin-top: 30px;\"><\/div>\r\n\r\n    <h3>IV. Rights and Obligations of PAWDELI<\/h3>\r\n     \r\n    <ul>\r\n        <li><strong>Rights:<\/strong> Refuse orders if fraud is suspected; Change terms (with notice).<\/li>\r\n        <li><strong>Responsibilities:<\/strong> Deliver as committed; Secure customer information; Resolve complaints fairly.<\/li>\r\n    <\/ul>\r\n\r\n    <div class=\"pawdeli-divider\"><\/div>\r\n\r\n    <h3>V. Contact Information<\/h3>\r\n     \r\n    <p>For any questions and complaints regarding the Terms and Conditions, please contact PAWDELI's Customer Care Department via Email: <a href=\"mailto:hi@pawdeli.com\" class=\"pawdeli-contact-link-end\">hi@pawdeli.com<\/a><\/p>\r\n\r\n<\/div>\r\n<\/body>\r\n<\/html>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-95b43b9 e-flex e-con-boxed e-con e-child\" data-id=\"95b43b9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_top&quot;:&quot;wd_waves_wide&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-shape elementor-shape-top\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"wd-divider\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\"\n\t viewBox=\"0 0 100 100\" width=\"100%\" height=\"3vw\" preserveAspectRatio=\"none\">\n<path class=\"elementor-shape-fill\" d=\"M93.7,75c-3.1,0-3.1-43-6.3-43c-3.1,0-3.1,43-6.3,43C78,75,78,32,74.9,32s-3.1,43-6.3,43c-3.1,0-3.1-43-6.3-43\n\tc-3.1,0-3.1,43-6.3,43C53,75,53,32,49.9,32c-3.1,0-3.1,43-6.3,43c-3.1,0-3.1-43-6.3-43c-3.1,0-3.1,43-6.3,43c-3.1,0-3.1-43-6.3-43\n\tc-3.1,0-3.1,43-6.3,43c-3.1,0-3.1-43-6.3-43C9.2,32,9.2,75,6,75C3,75,2.9,34.1,0,32.1V0h100v32c0,0,0,0,0,0C96.8,32,96.8,75,93.7,75\n\tz\"\/>\n<\/svg>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-59f992a0 elementor-widget elementor-widget-wd_image_or_svg\" data-id=\"59f992a0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_image_or_svg.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-image text-center\">\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1429\" src=\"https:\/\/pawdeli.com\/wp-content\/uploads\/Gemini_Generated_Image_lp1rjnlp1rjnlp1r-copy-scaled.webp\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/pawdeli.com\/wp-content\/uploads\/Gemini_Generated_Image_lp1rjnlp1rjnlp1r-copy-scaled.webp 2560w, https:\/\/pawdeli.com\/wp-content\/uploads\/Gemini_Generated_Image_lp1rjnlp1rjnlp1r-copy-300x167.webp 300w, https:\/\/pawdeli.com\/wp-content\/uploads\/Gemini_Generated_Image_lp1rjnlp1rjnlp1r-copy-1024x572.webp 1024w, https:\/\/pawdeli.com\/wp-content\/uploads\/Gemini_Generated_Image_lp1rjnlp1rjnlp1r-copy-768x429.webp 768w, https:\/\/pawdeli.com\/wp-content\/uploads\/Gemini_Generated_Image_lp1rjnlp1rjnlp1r-copy-1536x857.webp 1536w, https:\/\/pawdeli.com\/wp-content\/uploads\/Gemini_Generated_Image_lp1rjnlp1rjnlp1r-copy-2048x1143.webp 2048w, https:\/\/pawdeli.com\/wp-content\/uploads\/Gemini_Generated_Image_lp1rjnlp1rjnlp1r-copy-600x335.webp 600w, https:\/\/pawdeli.com\/wp-content\/uploads\/Gemini_Generated_Image_lp1rjnlp1rjnlp1r-copy-150x84.webp 150w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>TERMS AND CONDITIONS PAWDELI Terms and Conditions Welcome to the PAWDELI website. 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