{"id":301,"date":"2025-12-04T05:20:38","date_gmt":"2025-12-04T05:20:38","guid":{"rendered":"https:\/\/pawdeli.com\/privacy-policy\/"},"modified":"2025-12-07T11:40:30","modified_gmt":"2025-12-07T11:40:30","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/pawdeli.com\/en\/privacy-policy\/","title":{"rendered":"PRIVACY POLICY"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"301\" class=\"elementor elementor-301 elementor-288\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-58ace50d e-flex e-con-boxed e-con e-parent\" data-id=\"58ace50d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-55790b47 elementor-widget elementor-widget-spacer\" data-id=\"55790b47\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-58ffaceb e-flex e-con-boxed e-con e-child\" data-id=\"58ffaceb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-628f4afe elementor-widget elementor-widget-heading\" data-id=\"628f4afe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">PRIVACY POLICY<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2d18f59 elementor-widget elementor-widget-html\" data-id=\"2d18f59\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<!DOCTYPE html>\r\n<html lang=\"en\">\r\n<head>\r\n    <meta charset=\"UTF-8\">\r\n    <meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\">\r\n    <title>PAWDELI Privacy Policy<\/title>\r\n    <style>\r\n        \/* Bi\u1ebfn m\u00e0u PAWDELI *\/\r\n        :root {\r\n            --color-pink-primary: #F7CAC9; \/* H\u1ed3ng nh\u1ea1t *\/\r\n            --color-pink-accent: #E57373; \/* H\u1ed3ng \u0111\u1eadm\/\u0110\u1ecf *\/\r\n            --color-orange-light: #FFDAC1; \/* Cam \u0111\u00e0o *\/\r\n            --color-yellow-light: #FEEEDD; \/* V\u00e0ng nh\u1ea1t *\/\r\n            --color-text-dark: #333333;\r\n        }\r\n\r\n        body {\r\n            margin: 0;\r\n            background-color: var(--color-yellow-light); \/* N\u1ec1n v\u00e0ng nh\u1ea1t t\u1ed5ng th\u1ec3 *\/\r\n            color: var(--color-text-dark);\r\n            line-height: 1.6;\r\n        }\r\n\r\n        .pawdeli-content-wrapper {\r\n            margin: 0 auto;\r\n            padding: 10px;\r\n            border-radius: 20px;\r\n        }\r\n\r\n        h2 {\r\n            font-size: 2em;\r\n            color: var(--color-pink-accent); \/* H\u1ed3ng \u0111\u1eadm cho ti\u00eau \u0111\u1ec1 l\u1edbn *\/\r\n            padding-bottom: 10px;\r\n            margin-bottom: 30px;\r\n            text-transform: uppercase;\r\n        }\r\n\r\n        h3 {\r\n            font-size: 1.4em;\r\n            color: var(--color-text-dark);\r\n            border-left: 5px solid var(--color-orange-light); \/* \u0110i\u1ec3m nh\u1ea5n Cam \u0111\u00e0o *\/\r\n            padding-left: 10px;\r\n            margin-top: 35px;\r\n            margin-bottom: 15px;\r\n        }\r\n\r\n\/* Danh s\u00e1ch (List) v\u1edbi g\u1ea1ch \u0111\u1ea7u d\u00f2ng tr\u00f2n d\u1ec5 th\u01b0\u01a1ng \u2013 ch\u1ec9 b\u00ean trong n\u1ed9i dung Pawdeli *\/\r\n.pawdeli-content-wrapper ul {\r\n  list-style: none;\r\n  padding-left: 20px;\r\n}\r\n\r\n.pawdeli-content-wrapper ul li {\r\n  margin-bottom: 10px;\r\n  padding-left: 15px;\r\n  position: relative;\r\n}\r\n\r\n.pawdeli-content-wrapper ul li::before {\r\n  content: '\u2022';\r\n  color: var(--color-pink-accent);\r\n  font-weight: bold;\r\n  display: inline-block;\r\n  width: 1em;\r\n  margin-left: -1em;\r\n}\r\n\r\n        \/* Kh\u1ed1i th\u00f4ng b\u00e1o (Notice Box) *\/\r\n        .pawdeli-notice-box {\r\n            background-color: var(--color-pink-primary); \/* H\u1ed3ng nh\u1ea1t l\u00e0m n\u1ec1n n\u1ed5i b\u1eadt *\/\r\n            border: 2px dashed var(--color-pink-accent); \/* \u0110\u01b0\u1eddng vi\u1ec1n \u0111\u1ee9t n\u00e9t H\u1ed3ng \u0111\u1eadm *\/\r\n            border-radius: 12px;\r\n            padding: 25px;\r\n            margin: 25px 0;\r\n            color: var(--color-text-dark);\r\n        }\r\n\r\n        .pawdeli-notice-title {\r\n            color: var(--color-pink-accent); \/* M\u00e0u ch\u1eef H\u1ed3ng \u0111\u1eadm cho ti\u00eau \u0111\u1ec1 box *\/\r\n            font-weight: 700;\r\n            text-transform: uppercase;\r\n            display: block;\r\n            margin-bottom: 10px;\r\n            font-size: 1.2em;\r\n        }\r\n\r\n        \/* \u0110\u01b0\u1eddng ph\u00e2n c\u00e1ch *\/\r\n        .pawdeli-divider {\r\n            border: 0;\r\n            border-top: 2px dashed var(--color-orange-light); \/* \u0110\u01b0\u1eddng \u0111\u1ee9t n\u00e9t Cam \u0111\u00e0o *\/\r\n            margin: 40px 0;\r\n        }\r\n\r\n        \/* Li\u00ean k\u1ebft *\/\r\n        .pawdeli-contact-link {\r\n            color: var(--color-pink-accent);\r\n            font-weight: bold;\r\n            text-decoration: none;\r\n        }\r\n        \r\n        .pawdeli-contact-link:hover {\r\n            text-decoration: underline;\r\n        }\r\n    <\/style>\r\n<\/head>\r\n<body>\r\n\r\n<div class=\"pawdeli-content-wrapper\">\r\n\r\n\r\n    <p>PAWDELI understands that the security of your personal information is a top priority. We are committed to absolutely protecting your personal data and will only collect necessary information to serve the transaction process and improve service quality.<\/p>\r\n\r\n    <div class=\"pawdeli-divider\"><\/div>\r\n\r\n    <h3>I. Purpose and Scope of Information Collection<\/h3>\r\n    <p><strong>Collected Information:<\/strong><\/p>\r\n    <ul>\r\n        <li>Basic personal information: Full name, gender.<\/li>\r\n        <li>Contact information: Delivery address, phone number, Email address.<\/li>\r\n        <li>Transaction information (excluding sensitive payment information): Purchase history, products of interest.<\/li>\r\n    <\/ul>\r\n\r\n    <p><strong>Purpose of collection:<\/strong> Information is collected to serve the following purposes:<\/p>\r\n    <ul>\r\n        <li>Process and confirm orders: Perform necessary steps to complete sales and delivery.<\/li>\r\n        <li>Account management: Create and manage customer accounts on PAWDELI (if registered).<\/li>\r\n        <li>Customer support: Contact to resolve inquiries, complaints, provide product information and warranty\/returns.<\/li>\r\n        <li>Market research (only with consent): Provide information about promotions, new products suitable for your needs.<\/li>\r\n        <li>Service quality improvement: Analyze anonymous data to improve interface and shopping experience.<\/li>\r\n    <\/ul>\r\n\r\n    <div class=\"pawdeli-divider\"><\/div>\r\n\r\n    <h3>II. Scope of Using Personal Information<\/h3>\r\n    <p>Your personal information is committed to be kept confidential by PAWDELI and only used internally or shared with the following entities to fulfill the stated purposes:<\/p>\r\n    <ul>\r\n        <li>Internal PAWDELI: Order processing, customer care, and marketing departments.<\/li>\r\n        <li>Shipping\/Delivery Units: Information (Name, Phone number, Address) is shared with delivery partners to carry out product delivery to customers.<\/li>\r\n        <li>Competent State Authorities: In case of lawful written requests from functional agencies.<\/li>\r\n    <\/ul>\r\n\r\n    <div class=\"pawdeli-notice-box\">\r\n    <span class=\"pawdeli-notice-title\">\ud83d\udc3e INFORMATION SECURITY COMMITMENT \ud83d\udc3e<\/span>\r\n    <p style=\"margin-bottom: 0;\"><strong>PAWDELI COMMITS NOT TO SELL, RENT, OR DISCLOSE PERSONAL INFORMATION TO THIRD PARTIES FOR COMMERCIAL PURPOSES.<\/strong><\/p>\r\n    <\/div>\r\n\r\n    <div class=\"pawdeli-divider\"><\/div>\r\n\r\n    <h3>III. Information Storage Time<\/h3>\r\n    <p>Customer personal information will be stored on PAWDELI's server system until the customer requests cancellation or when PAWDELI deems storage no longer necessary.<\/p>\r\n    <p>In all cases, customer information will be stored and protected from unauthorized access.<\/p>\r\n\r\n    <div class=\"pawdeli-divider\"><\/div>\r\n\r\n    <h3>IV. Commitment to Personal Information Security<\/h3>\r\n    <ul>\r\n        <li><strong>Data protection:<\/strong> PAWDELI uses appropriate technical security measures and strict management rules to protect personal information from unintended access, use, or disclosure.<\/li>\r\n        <li><strong>Payment security:<\/strong> All online payment transactions via cards or payment gateways are conducted through licensed and secure payment service providers. PAWDELI does not directly store detailed information about your bank cards or accounts.<\/li>\r\n    <\/ul>\r\n\r\n    <div class=\"pawdeli-divider\"><\/div>\r\n\r\n    <h3>V. Rights of Personal Data Subjects<\/h3>\r\n    <p>Customers have the right to request PAWDELI to perform the following actions regarding their personal data:<\/p>\r\n    <ul>\r\n        <li><strong>Request access:<\/strong> Customers have the right to request PAWDELI to provide detailed information about the personal data we hold.<\/li>\r\n        <li><strong>Request correction:<\/strong> Customers have the right to self-correct account information on the website (if any) or request PAWDELI to correct inaccurate data.<\/li>\r\n        <li><strong>Request deletion:<\/strong> Customers have the right to request complete deletion of personal data from PAWDELI's system (except for data required to be stored by law).<\/li>\r\n    <\/ul>\r\n\r\n    <div class=\"pawdeli-notice-box\">\r\n    <span class=\"pawdeli-notice-title\">\ud83d\udcde CONTACT TO EXERCISE RIGHTS<\/span>\r\n    <p style=\"margin-bottom: 0;\">To exercise these rights, please contact PAWDELI via Email: <a href=\"mailto:hi@pawdeli.com\" class=\"pawdeli-contact-link\">hi@pawdeli.com<\/a><\/p>\r\n    <\/div>\r\n\r\n    <div class=\"pawdeli-divider\"><\/div>\r\n\r\n    <h3>VI. Mechanism for Receiving and Resolving Complaints<\/h3>\r\n    <p>If customers have any questions or complaints regarding personal information security, please contact us immediately. PAWDELI commits to:<\/p>\r\n    <ul>\r\n        <li>Receive and verify customer complaints.<\/li>\r\n        <li>Resolve complaints within a maximum of 7 business days from the date of receiving the complaint, excluding force majeure cases.<\/li>\r\n        <li>Implement necessary remedial measures if violations are detected.<\/li>\r\n    <\/ul>\r\n\r\n    <p style=\"margin-top: 30px; text-align: center;\">PAWDELI always strives to build a safe and reliable online shopping environment. Thank you very much for trusting and supporting us.<\/p>\r\n\r\n<\/div>\r\n<\/body>\r\n<\/html>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4d19b6f3 e-flex e-con-boxed e-con e-child\" data-id=\"4d19b6f3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_top&quot;:&quot;wd_waves_wide&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-shape elementor-shape-top\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"wd-divider\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\"\n\t viewBox=\"0 0 100 100\" width=\"100%\" height=\"3vw\" preserveAspectRatio=\"none\">\n<path class=\"elementor-shape-fill\" d=\"M93.7,75c-3.1,0-3.1-43-6.3-43c-3.1,0-3.1,43-6.3,43C78,75,78,32,74.9,32s-3.1,43-6.3,43c-3.1,0-3.1-43-6.3-43\n\tc-3.1,0-3.1,43-6.3,43C53,75,53,32,49.9,32c-3.1,0-3.1,43-6.3,43c-3.1,0-3.1-43-6.3-43c-3.1,0-3.1,43-6.3,43c-3.1,0-3.1-43-6.3-43\n\tc-3.1,0-3.1,43-6.3,43c-3.1,0-3.1-43-6.3-43C9.2,32,9.2,75,6,75C3,75,2.9,34.1,0,32.1V0h100v32c0,0,0,0,0,0C96.8,32,96.8,75,93.7,75\n\tz\"\/>\n<\/svg>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ae65e1a elementor-widget elementor-widget-wd_image_or_svg\" data-id=\"4ae65e1a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_image_or_svg.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-image text-center\">\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1429\" src=\"https:\/\/pawdeli.com\/wp-content\/uploads\/Gemini_Generated_Image_lp1rjnlp1rjnlp1r-copy-scaled.webp\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/pawdeli.com\/wp-content\/uploads\/Gemini_Generated_Image_lp1rjnlp1rjnlp1r-copy-scaled.webp 2560w, https:\/\/pawdeli.com\/wp-content\/uploads\/Gemini_Generated_Image_lp1rjnlp1rjnlp1r-copy-300x167.webp 300w, https:\/\/pawdeli.com\/wp-content\/uploads\/Gemini_Generated_Image_lp1rjnlp1rjnlp1r-copy-1024x572.webp 1024w, https:\/\/pawdeli.com\/wp-content\/uploads\/Gemini_Generated_Image_lp1rjnlp1rjnlp1r-copy-768x429.webp 768w, https:\/\/pawdeli.com\/wp-content\/uploads\/Gemini_Generated_Image_lp1rjnlp1rjnlp1r-copy-1536x857.webp 1536w, https:\/\/pawdeli.com\/wp-content\/uploads\/Gemini_Generated_Image_lp1rjnlp1rjnlp1r-copy-2048x1143.webp 2048w, https:\/\/pawdeli.com\/wp-content\/uploads\/Gemini_Generated_Image_lp1rjnlp1rjnlp1r-copy-600x335.webp 600w, https:\/\/pawdeli.com\/wp-content\/uploads\/Gemini_Generated_Image_lp1rjnlp1rjnlp1r-copy-150x84.webp 150w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>PRIVACY POLICY PAWDELI Privacy Policy PAWDELI understands that the security of your personal information is a top priority. 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