{"id":298,"date":"2025-12-04T05:20:39","date_gmt":"2025-12-04T05:20:39","guid":{"rendered":"https:\/\/pawdeli.com\/payment-policy\/"},"modified":"2025-12-07T11:37:07","modified_gmt":"2025-12-07T11:37:07","slug":"payment-policy","status":"publish","type":"page","link":"https:\/\/pawdeli.com\/en\/payment-policy\/","title":{"rendered":"PAYMENT POLICY"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"298\" class=\"elementor elementor-298 elementor-290\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4a95675a e-flex e-con-boxed e-con e-parent\" data-id=\"4a95675a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2c612344 elementor-widget elementor-widget-spacer\" data-id=\"2c612344\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-64fc98b0 e-flex e-con-boxed e-con e-child\" data-id=\"64fc98b0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5dabd06f elementor-widget elementor-widget-heading\" data-id=\"5dabd06f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">PAYMENT POLICY<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56f59d60 elementor-widget elementor-widget-html\" data-id=\"56f59d60\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<!DOCTYPE html>\r\n<html lang=\"en\">\r\n<head>\r\n    <meta charset=\"UTF-8\">\r\n    <meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\">\r\n    <title>PAWDELI Payment Policy<\/title>\r\n    <style>\r\n        \/* Bi\u1ebfn m\u00e0u PAWDELI - CHU\u1ea8N \u0110\u00c3 L\u01afU TR\u1eee *\/\r\n        :root {\r\n            --color-pink-primary: #F7CAC9; \/* H\u1ed3ng nh\u1ea1t *\/\r\n            --color-pink-accent: #E57373; \/* H\u1ed3ng \u0111\u1eadm\/\u0110\u1ecf *\/\r\n            --color-orange-light: #FFDAC1; \/* Cam \u0111\u00e0o *\/\r\n            --color-yellow-light: #FEEEDD; \/* V\u00e0ng nh\u1ea1t *\/\r\n            --color-text-dark: #333333;\r\n        }\r\n\r\n        body {\r\n            margin: 0;\r\n            \/* \u0110\u00c3 B\u1ece padding: 20px; *\/\r\n            background-color: var(--color-yellow-light); \/* N\u1ec1n v\u00e0ng nh\u1ea1t t\u1ed5ng th\u1ec3 *\/\r\n            color: var(--color-text-dark);\r\n            line-height: 1.6;\r\n            \/* S\u1ebd k\u1ebf th\u1eeba font-family c\u1ee7a theme *\/\r\n        }\r\n\r\n        .pawdeli-content-wrapper {\r\n            margin: 0 auto;\r\n            padding: 10px; \/* Padding 10px theo style cu\u1ed1i c\u00f9ng *\/\r\n            border-radius: 20px;\r\n            \/* \u0110\u00c3 B\u1ece box-shadow *\/\r\n            \/* \u0110\u00c3 B\u1ece max-width v\u00e0 background-color: white; *\/\r\n        }\r\n\r\n        h2 {\r\n            font-size: 2em;\r\n            color: var(--color-pink-accent); \/* H\u1ed3ng \u0111\u1eadm cho ti\u00eau \u0111\u1ec1 l\u1edbn *\/\r\n            padding-bottom: 10px;\r\n            margin-bottom: 30px;\r\n            text-transform: uppercase;\r\n        }\r\n\r\n        h3 {\r\n            font-size: 1.4em;\r\n            color: var(--color-text-dark);\r\n            border-left: 5px solid var(--color-orange-light); \/* \u0110i\u1ec3m nh\u1ea5n Cam \u0111\u00e0o *\/\r\n            padding-left: 10px;\r\n            margin-top: 35px;\r\n            margin-bottom: 15px;\r\n        }\r\n\r\n        h4 { \r\n            font-size: 1.2em;\r\n            color: var(--color-text-dark);\r\n            margin-top: 20px;\r\n            margin-bottom: 10px;\r\n        }\r\n\r\n\/* Danh s\u00e1ch (List) v\u1edbi g\u1ea1ch \u0111\u1ea7u d\u00f2ng tr\u00f2n d\u1ec5 th\u01b0\u01a1ng \u2013 ch\u1ec9 b\u00ean trong n\u1ed9i dung Pawdeli *\/\r\n.pawdeli-content-wrapper ul {\r\n  list-style: none;\r\n  padding-left: 20px;\r\n}\r\n\r\n.pawdeli-content-wrapper ul li {\r\n  margin-bottom: 10px;\r\n  padding-left: 15px;\r\n  position: relative;\r\n}\r\n\r\n.pawdeli-content-wrapper ul li::before {\r\n  content: '\u2022';\r\n  color: var(--color-pink-accent);\r\n  font-weight: bold;\r\n  display: inline-block;\r\n  width: 1em;\r\n  margin-left: -1em;\r\n}\r\n        \r\n        \/* Ch\u1ec9nh style cho ul l\u1ed3ng nhau *\/\r\n        ul ul {\r\n            padding-left: 10px;\r\n        }\r\n        ul ul li:before {\r\n            content: '-';\r\n            color: var(--color-orange-light);\r\n        }\r\n\r\n        \/* Kh\u1ed1i th\u00f4ng b\u00e1o (Notice Box) *\/\r\n        .pawdeli-notice-box {\r\n            background-color: var(--color-pink-primary); \/* H\u1ed3ng nh\u1ea1t l\u00e0m n\u1ec1n n\u1ed5i b\u1eadt *\/\r\n            border: 2px dashed var(--color-pink-accent); \/* \u0110\u01b0\u1eddng vi\u1ec1n \u0111\u1ee9t n\u00e9t H\u1ed3ng \u0111\u1eadm *\/\r\n            border-radius: 12px;\r\n            padding: 25px;\r\n            margin: 25px 0;\r\n            color: var(--color-text-dark);\r\n        }\r\n\r\n        .pawdeli-notice-title {\r\n            color: var(--color-pink-accent); \/* M\u00e0u ch\u1eef H\u1ed3ng \u0111\u1eadm cho ti\u00eau \u0111\u1ec1 box *\/\r\n            font-weight: 700;\r\n            text-transform: uppercase;\r\n            display: block;\r\n            margin-bottom: 10px;\r\n            font-size: 1.2em;\r\n        }\r\n        \r\n        \/* \u0110\u01b0\u1eddng ph\u00e2n c\u00e1ch *\/\r\n        .pawdeli-divider {\r\n            border: 0;\r\n            border-top: 2px dashed var(--color-orange-light); \/* \u0110\u01b0\u1eddng \u0111\u1ee9t n\u00e9t Cam \u0111\u00e0o *\/\r\n            margin: 40px 0;\r\n        }\r\n\r\n        \/* Li\u00ean k\u1ebft *\/\r\n        .pawdeli-contact-link {\r\n            color: var(--color-pink-accent);\r\n            font-weight: bold;\r\n            text-decoration: none;\r\n        }\r\n        \r\n        .pawdeli-contact-link:hover {\r\n            text-decoration: underline;\r\n        }\r\n    <\/style>\r\n<\/head>\r\n<body>\r\n\r\n<div class=\"pawdeli-content-wrapper\">\r\n    <p>PAWDELI provides flexible, secure, and convenient payment methods to bring the best shopping experience to our valued customers.<\/p>\r\n\r\n    <div class=\"pawdeli-divider\"><\/div>\r\n\r\n    <h3>I. Accepted Payment Methods<\/h3>\r\n\r\n    <p>PAWDELI accepts the following two (02) main payment methods:<\/p>\r\n\r\n    <h4>1. Cash On Delivery (COD)<\/h4>\r\n    <ul>\r\n        <li>**Method:** Customers pay directly in cash to the delivery staff immediately upon receiving and inspecting the order.<\/li>\r\n        <li>**Scope:** Applicable to all orders nationwide.<\/li>\r\n        <li>**Note:** Customers are encouraged to check the product packaging (integrity, seal) before payment.<\/li>\r\n    <\/ul>\r\n\r\n    <h4>2. Pre-payment (Online Payment)<\/h4>\r\n    <p>PAWDELI accepts pre-payment methods via secure payment gateways, including:<\/p>\r\n    <ul>\r\n        <li>International Credit \/ Debit Cards: Visa, MasterCard, JCB, etc.<\/li>\r\n        <li>Payment via E-wallets.<\/li>\r\n        <li>Bank Transfer: Payment via domestic banks.<\/li>\r\n    <\/ul>\r\n\r\n    <div class=\"pawdeli-divider\"><\/div>\r\n\r\n    <h3>II. Online Payment Process (Pre-payment)<\/h3>\r\n\r\n    <p>To ensure transparency and security, the online payment process at PAWDELI is carried out as follows:<\/p>\r\n    <ul>\r\n        <li>**Select Items and Place Order:** Customers select products, fill in shipping information, and choose the Pre-payment method.<\/li>\r\n        <li>**Review Information:** The system displays the final total order value. Customers are responsible for reviewing all order details and personal information.<\/li>\r\n        <li>**Make Payment:** Customers are redirected to the secure payment gateway interface, proceed to enter card\/account information, and confirm the transaction.<\/li>\r\n        <li>**Successful Confirmation:** PAWDELI will send order confirmation via Email and\/or SMS. The order will be processed and shipped according to the Shipping and Delivery Policy.<\/li>\r\n    <\/ul>\r\n\r\n    <div class=\"pawdeli-divider\"><\/div>\r\n\r\n    <h3>III. Payment Security Assurance<\/h3>\r\n\r\n    <p>PAWDELI is committed to absolute confidentiality of your payment information:<\/p>\r\n\r\n    <div class=\"pawdeli-notice-box\">\r\n    <span class=\"pawdeli-notice-title\">\ud83d\udee1\ufe0f INFORMATION SECURITY COMMITMENT<\/span>\r\n    <p style=\"margin-bottom: 0;\"><strong>No storage of sensitive information:<\/strong> PAWDELI does not directly collect or store any sensitive information regarding bank accounts, credit card numbers, or your passwords. This information is processed entirely through reputable payment gateways licensed to operate in Vietnam.<\/p>\r\n    <\/div>\r\n\r\n    <div class=\"pawdeli-divider\"><\/div>\r\n\r\n    <h3>IV. Handling Payment Errors<\/h3>\r\n\r\n    <ul>\r\n        <li>**Transaction Error:** If a transaction fails (money deducted but order not confirmed), please contact PAWDELI immediately and provide transaction evidence (screenshot, transaction code).<\/li>\r\n        <li>**Refund due to error:** PAWDELI will proceed to refund 100% of the erroneously deducted amount to the customer. **Refund time** may take **5-15 business days** depending on the bank's processing procedures.<\/li>\r\n        <li>**Refund due to return:** Refunds related to the Return and Refund Policy will be handled according to the regulations in the Return Policy.<\/li>\r\n    <\/ul>\r\n\r\n    <div class=\"pawdeli-divider\"><\/div>\r\n\r\n    <h3>V. Contact Support<\/h3>\r\n\r\n    <p>If you have any questions regarding payment methods, please contact us via PAWDELI's communication channels or email: <a href=\"mailto:hi@pawdeli.com\" class=\"pawdeli-contact-link\">hi@pawdeli.com<\/a><\/p>\r\n\r\n<\/div>\r\n<\/body>\r\n<\/html>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7c7b33a2 e-flex e-con-boxed e-con e-child\" data-id=\"7c7b33a2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_top&quot;:&quot;wd_waves_wide&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-shape elementor-shape-top\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"wd-divider\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\"\n\t viewBox=\"0 0 100 100\" width=\"100%\" height=\"3vw\" preserveAspectRatio=\"none\">\n<path class=\"elementor-shape-fill\" d=\"M93.7,75c-3.1,0-3.1-43-6.3-43c-3.1,0-3.1,43-6.3,43C78,75,78,32,74.9,32s-3.1,43-6.3,43c-3.1,0-3.1-43-6.3-43\n\tc-3.1,0-3.1,43-6.3,43C53,75,53,32,49.9,32c-3.1,0-3.1,43-6.3,43c-3.1,0-3.1-43-6.3-43c-3.1,0-3.1,43-6.3,43c-3.1,0-3.1-43-6.3-43\n\tc-3.1,0-3.1,43-6.3,43c-3.1,0-3.1-43-6.3-43C9.2,32,9.2,75,6,75C3,75,2.9,34.1,0,32.1V0h100v32c0,0,0,0,0,0C96.8,32,96.8,75,93.7,75\n\tz\"\/>\n<\/svg>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6e817431 elementor-widget elementor-widget-wd_image_or_svg\" data-id=\"6e817431\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_image_or_svg.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-image text-center\">\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1429\" src=\"https:\/\/pawdeli.com\/wp-content\/uploads\/Gemini_Generated_Image_lp1rjnlp1rjnlp1r-copy-scaled.webp\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/pawdeli.com\/wp-content\/uploads\/Gemini_Generated_Image_lp1rjnlp1rjnlp1r-copy-scaled.webp 2560w, https:\/\/pawdeli.com\/wp-content\/uploads\/Gemini_Generated_Image_lp1rjnlp1rjnlp1r-copy-300x167.webp 300w, https:\/\/pawdeli.com\/wp-content\/uploads\/Gemini_Generated_Image_lp1rjnlp1rjnlp1r-copy-1024x572.webp 1024w, https:\/\/pawdeli.com\/wp-content\/uploads\/Gemini_Generated_Image_lp1rjnlp1rjnlp1r-copy-768x429.webp 768w, https:\/\/pawdeli.com\/wp-content\/uploads\/Gemini_Generated_Image_lp1rjnlp1rjnlp1r-copy-1536x857.webp 1536w, https:\/\/pawdeli.com\/wp-content\/uploads\/Gemini_Generated_Image_lp1rjnlp1rjnlp1r-copy-2048x1143.webp 2048w, https:\/\/pawdeli.com\/wp-content\/uploads\/Gemini_Generated_Image_lp1rjnlp1rjnlp1r-copy-600x335.webp 600w, https:\/\/pawdeli.com\/wp-content\/uploads\/Gemini_Generated_Image_lp1rjnlp1rjnlp1r-copy-150x84.webp 150w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>PAYMENT POLICY PAWDELI Payment Policy PAWDELI provides flexible, secure, and convenient payment methods to bring the best shopping experience to<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-298","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/pawdeli.com\/en\/wp-json\/wp\/v2\/pages\/298","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pawdeli.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pawdeli.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pawdeli.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pawdeli.com\/en\/wp-json\/wp\/v2\/comments?post=298"}],"version-history":[{"count":10,"href":"https:\/\/pawdeli.com\/en\/wp-json\/wp\/v2\/pages\/298\/revisions"}],"predecessor-version":[{"id":1111,"href":"https:\/\/pawdeli.com\/en\/wp-json\/wp\/v2\/pages\/298\/revisions\/1111"}],"wp:attachment":[{"href":"https:\/\/pawdeli.com\/en\/wp-json\/wp\/v2\/media?parent=298"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}